This is the last in a series of five videos. Today’s topic comes from the Free Taster Course: Make Things Happen.

We all tend to take communication for granted but the process is actually quite complex. Every message contains both content and feeling.

Whether it’s at work or in our personal lives, relationships aren’t always plain sailing. Understanding communication styles and practising active listening, can bring people together to resolve conflicts.

The single biggest problem in communication is the illusion that it has taken place.

– George Bernard Shaw

The full Free Taster Course: Make Things Happen is available at:

If you would like to learn more, please leave a question or comment below.

Main image designed by